Where are Arkon’s items manufactured?
Our products are manufactured in the United States, China, and Taiwan.
Does Arkon have a walk-in retail store location?
Unfortunately, we do not have a retail store location. However, we do offer will call or pick up from our location
I have not received a shipping confirmation for my order. What do I do?
If you have not received a shipping confirmation after 5 business days from placing your order, please contact Customer Service by using our contact form or calling (800) 841-088
Can I get a replacement for my broken product?
We do offer a two-year warranty for all items purchased through Arkon.com, Amazon.com, or tradeshows.
How long does processing take after an order is placed?
Our processing time frame is generally 3-5 business day before your order is shipped out. Once the order ships, you will receive a shipping confirmation.
Can I modify or cancel my order?
If you need to cancel or make changes to your order, please contact Customer Service by emailing service@arkon.com or calling us at (800) 841-0884
Is there an exchange policy?
Unfortunately, we do not process exchanges. However, if you are unsatisfied with your purchase, we can refund your purchase within 30 days from the ship date.
Visit our Shipping and Return Policy for more information.
Which devices fit in Arkon holders?
The chart below lists all of Arkon’s current smartphone and tablet holders, along with size requirements. Note that device measurements are listed by width and length, rather than by screen size due to the variability of space around device screens.
SMARTPHONE HOLDERS
SM090 (Locking Smartphone Holder)
Mounts to pedestals with 4-Hole AMPS pattern
Device height minimum: 2.37" (60mm)
Device height maximum: 3.94" (100mm)
Device width minimum: 4.88" (124mm)
Device width maximum: 7.18" (182mm)
Device depth minimum: .31" (8mm)
Device depth maximum: .625" (16mm)
MG005WR (Mobile Grip 5 Universal Phone Holder)
Mounts to pedestals with 17mm ball pattern
Holder height: 1.3" (33mm)
Holder width: 2.7" (68mm)
Holder depth: .75" (19mm)
Device width minimum: 2.7" (68mm)
Device width maximum: 3.9" (99mm)
RV001WR (RoadVise Universal Phone Holder)
Mounts to pedestals with 17mm ball pattern
Holder height: 2.0" (50mm)
Holder width: 2.75" (69mm)
Device height maximum: none
Device width maximum: 4.0" (102mm)
Device weight maximum: 2 lbs.
MG002WR (Mobile Grip 2 Universal Phone Holder)
Mounts to pedestals with 17mm ball pattern
Device height maximum: none
Holder height: 1.4" (35mm)
Holder width: 2.8" (71mm)
Holder depth: .75" (19mm)
Device width minimum: 2.25" (57mm)
Device width maximum: 3.5" (89mm)
SM040-2 and SM040AMPS (Mega Grip Universal Phone Holder)
Mounts to pedestals with Dual T-Tab or 4-Hole AMPS mounting pattern
Device height maximum: none
Device width minimum: 2.13" (54mm)
Device width maximum: 3.5" (90mm)
SMARTPHONE AND MIDSIZE TABLET HOLDERS
RVKNAMPS (RoadVise Ultra Holder)
Mounts to pedestals with 4-Hole AMPS pattern
Holder depth: .98" (25mm)
Device height maximum: none
Device width minimum: 2.52" (64mm)
Device width maximum: 5.71" (145mm)
Cavity diameter: 2.2" (56mm)
Cavity depth: .31" (8mm)
RVXLWR (RoadVise XL Holder)
Mounts to pedestals with 17mm ball pattern
Holder height: 2.0" (50mm)
Holder width: 3.3" (83mm)
Device height maximum: none
Device width maximum: 5.25" (133mm)
Device weight maximum: 2 lbs.
SM060-2 (Slim-Grip Ultra Holder)
Mounts to pedestals with Dual T-Tab mounting pattern
height maximum, all short legs: 6.0" (152mm)
height maximum, short on top, long on bottom: 6.5" (165mm)
height maximum, all long legs: 7.5" (190mm)
width maximum: none
TABLET HOLDERS
TAB001 and TAB001AMPS (Slim-Grip Universal Tablet Holder)
Mounts to pedestals with Dual T-Tab or 4-Hole AMPS mounting pattern
Holder height, no legs: 5.1" (129mm)
Holder width, no legs: 4.6" (116mm)
Device height maximum, all short legs: 8.75" (222mm)
Device height maximum, short on top, long on bottom: 10" (254mm)
Device height maximum, all long legs: 12" (304mm)
Device width maximum: none
Important Note: tablet may need to be mounted in the landscape position depending on tablet size
TAB003 (Push-Button Tablet Holder)
Mounts to pedestals with Dual T-Tab mounting pattern
Holder height: 6.5" (165mm)
Holder width: 4.6" (116mm)
Device height maximum: 8.3" (211mm)
Important Note: tablet may need to be mounted in the landscape position depending on tablet size
TAB004KL (Universal Metal Locking Tablet Holder)
Mounts to pedestals with 4-Hole AMPS mounting pattern
Device width minimum: 7.75" (197mm)
Device width maximum: 10.25" (260mm)
Device height minimum: 4.5" (114mm)
Device height maximum: 8.25" (219mm)
Device depth: .9" (22mm)
TAB4XLKL-B (Extra-Large Universal Metal Locking Tablet Holder)
Mounts to pedestals with 4-Hole AMPS mounting pattern
Device width minimum: 9.9" (251mm)
Device width maximum: 12.25" (311mm)
Device height minimum: 5.75" (127mm)
Device height maximum: 9.75" (247mm)
Device depth: .9" (22mm)
TAB005KL-B (Universal Locking Tablet Holder)
Mounts to pedestals with 4-Hole AMPS mounting pattern
Device width minimum: 7.44" (189mm)
Device width maximum: 11.75" (298mm)
Device height minimum: 4.19" (106mm)
Device height maximum: 7.75" (196mm)
Device depth minimum: .56" (14mm)
Device depth maximum: .8" (20mm)
What’s distinguishes Arkon’s new GN057 series air vent mount from Arkon’s legacy GN047 series air vent mount?
Instead of using clips to attach to the air vent louver, Arkon’s new air vent mount features a sturdy one-piece spring-loaded air vent mount clip that securely attaches onto any horizontal or vertical air vent louver. Arkon’s new air vent mount is available as a Garmin GPS mount (Model GN057), or a smartphone holder with the Mega Grip Universal Smartphone Holder (Model SM457) or magnetic phone mount (Model MAG157).
What’s the difference among the various types of suction offered by Arkon?
Arkon offers three types of suction mounting pedestals: sticky suction, TPU suction, and PVC suction.
Sticky suction is the most versatile type of suction. It combines polyurethane gel and suction to provide a maximum surface bond on flat or slightly textured surfaces in all weather types. Sticky suction mounts are easily removable and rechargeable by rinsing (do not scrub) the suction pad with a mild liquid soap and warm water, then air drying. Arkon has a full line of sticky suction products, including SM679, MG279, TAB179, SM668, MG268, GP179, GP198, CMP198, NFCSM01, NFCSM02, GN079WD-SBH, GN068WD-SBH, and CM078WD-SBH.
TPU (thermoplastic polyurethane) is a hybrid material that’s a cross between plastic and soft silicone. It’s a harder material that works only on flat surfaces and functions well in most climates. Arkon’s TPU suction products include SM615, MG215, GN022, and GN015.
PVC (polyvinyl chloride) suction is the most common type of suction. PVC tends to be softer and more rubbery, and is not recommended for extremely cold climates. Arkon’s PVC suction is DEHP-free, which is ideal for those who prefer a more environmentally-friendly option. PVC suction products include CM117-SBH, TAB-CM117, SM6-CM117, CMP220, SM617, GP114, CM017, GN014, GN115, and GN042.
What are the most popular types of dashboard mounts, and what’s unique to each?
Arkon has three types of best-selling dashboard mounts: Sticky Suction Mounts, Dashboard Disks, and Weighted aka Friction (Bean Bag) Mounts. Adhesive and Drill Mounts are also available.
Sticky Suction
Sticky suction is the most versatile type of dashboard suction mount solution. It provides a strong bond on flat or slightly textured dashboards without the need for a mounting disk using a combination of polyurethane gel and suction. Sticky suction is also removable and reusable by rinsing the suction pad with a mild liquid soap and warm water as needed, then air drying. Arkon has a full line of sticky suction dashboard mounts, including SM679, MG279, TAB179, SM668, MG268, GP179, GP198, NFCSM01, NFCSM02, GN079WD-SBH, GN068WD-SBH, and CM078WD-SBH. Arkon recommends using an adhesive mounting disk on soft leather or vinyl dashboards to avoid leaving a permanent indentation.
Dashboard Disks
TPU and PVC non-sticky suction mounts require the use of an adhesive mounting disk for mounting to dashboards. Arkon carries three sizes of disks to accommodate our stock of suction mounts. (Note that the disk is meant to be a bit larger than the mount to ensure a secure fit.) The AP013 80mm adhesive disk works with 70mm suction mounting pedestals, including Arkon models GN079WD-SBH, GN022-SBH, GN014-SBH, GN015-SBH, and GN042-SBH. The AP020 90mm disk works with 80mm suction mounting pedestals, such as RM0802T and CM017-KST-2SH. The AP036 70mm adhesive mounting disk works with 60mm suction mounting pedestals, including those compatible with Garmin and TomTom GPS mounts.
